Please note that entries to the 2019 John Treacy Dungarvan 10 mile road race open at 9am on Thursday the 1st of November 2018.
This is quite simply one of the best 10 milers in the country and all 3000 entries are likely to sell out within a day. Last year, it took just a few hours.
Update Thurs 1st Nov
9:32am : System is overloaded with 'Bad Gateway' message.
9:39am : Page is back up again.
9:40am : Spoke too soon. Down again.
9:45am : From West Waterford AC..."Our chip timing team tell us primo online entry system
Has crashed please be patient they will have it up again ASAP"
9:50am : From Primo... "Hi Everyone, Just to make you all aware we are experiencing some issues with our system at the moment due to high demand. We are aware of this and we are working to get it back up and running again as soon as possible. We apologise for any inconvenience this has caused."
9:57am : "Event is currently closed due to technical issues with capacity. Further details to follow"
10:56am : Still down
11:34am : Still down
11:48am : Major Update from Primo... "We would like to apologise for the technical issues that everyone has experienced when trying to enter. Due to the extremely fast selling nature of the event we have decided the fairest way to handle entries is by operating a ballot system.
To register your place in the ballot please join the waiting list below which will close by Friday 2nd November @ midnight . Successful applicants will be contacted by email on Monday 5th November with instructions on how to claim your place."
10:25pm : Another update... "NOTICE --John Treacy Dungarvan 10. We have received an overwhelming interest to apply for a place in the 2019 Dungarvan 10. We have now been over subscribed beyond expectations. We have now closed the offer to apply for a place. We will start the offer process from tomorrow, Friday the 2nd. If you receive an e mail offering you a guaranteed place, please note that you will have 3 days (Monday midnight) to accept your place.
The remaining participants will be added to our waiting list. We would like to apologies for the technical issues that everyone has experienced when trying to enter earlier."
ENTRIES >>> The link for entries is https://register.primoevents.com/ps/event/Dungarvan10Mile2019
From West Waterford AC.... 28th ANNUAL JOHN TREACY DUNGARVAN 10 .
ENTRIES OPEN ON NOVEMBER 1ST.
As and from November 1st entries will open for the 28th Annual John Treacy Dungarvan 10 which will be held on Sunday February 3rd 2019, with a start time of 1.30pm. West Waterford Athletic Club have announced details of the event which has established itself as a must run race on the Irish road running calendar with participants from all four corners of the country and beyond participating.
The race has grown year on year and is a pre entry race which will close when 3,000 entries is reached. ( please note this race was full in a very short time last year ).West Waterford Athletic Club is delighted with the support it receives from its sponsors for this event, we are fortunate to have the support of AIB Bank, Garveys Super-Valu, Tipperary Water, Flahavan's, Munster Signs & Print, Déise Design, along with many other local businesses and individuals who are all giving valuable support helping to make the day a great occasion for the town of Dungarvan.
The race also incorporates the popular John Treacy Club Challenge Cup for men's and ladies teams which has proved to be hugely competitive. We will again be calling on all the athletic clubs of Ireland to take on the challenge in 2019. The John Treacy Dungarvan 10 brings together the ideal race combination of fun runners, joggers, club athletes and top class internationals who compete over a fast flat 10 mile course around the historic town of Dungarvan, we look forward to welcoming you to our town on February 3rd 2019.
https://www.dungarvan10mile.org
Have been on the site since 8:50 and got to register my details 4 times since but the page then times but when I get to payment. Very poor that the system which should be able to handle this cannot. There will be lots of frustrated people I think
ReplyDeleteThink they`re using a Commodore 64 ...
ReplyDeleteSo who is in charge at Primoevents. Shocking rubbish! Why use them. So many other options. Not capable of setting up a live registration link. Next.............Most people do have jobs and other matters to attend to and cannot afford to spend nearly an hour to register for a race .....it should take 5 minutes!!!!!
ReplyDelete09:47 - still down!!
ReplyDeleteCould everyone stop for just one minute so I can register? Then ye can go back to it
ReplyDeleteI know that going from previous events, Primo seem to struggle with lots of traffic. Active seem to be better for the big numbers.
ReplyDelete50 minutes of trying now and still havent got passed entering my details.. Very poor form..
ReplyDeleteWhat a Joke. Cannot believe how poor registration is. I can understand high volume but surely they expected this ?
ReplyDeleteThis is a bloody disgrace....I wouldn't mind but this is the only race available and if we don't get into this race there won't be another one along for another year!!!!
ReplyDeleteRe Dungarvan 10mile Event is currently closed due to technical issues with capacity. Further details to follow ...
ReplyDeleteComical.........the event is closed now it says.
ReplyDeleteIt looks as if Primo have given up.
ReplyDelete"Event is currently closed due to technical issues with capacity. Further details to follow ..."
Primo are useless!!
ReplyDeleteI'll be pi$$ed if I miss out on it due this error.
Took all my details and crashed . This is grand but I haven't all day to sit around on a PC and could miss getting registered now . Very poor
ReplyDeleteAnyone reg yet
ReplyDeleteI got to the form a couple of times but couldn't click on the radio buttons (Safari, Chrome, Firefox, was trying Internet Explorer / Edge when it stopped altogether).
ReplyDeleteStill shows event closed (10:16am).
After filling out the form it said I had taken too long to register and the form had expired. Not a fast typer but with no time/ clock to let youknow how long is left it’s a bit annoying to see that message. Same thing happened last year, but managed to squeeze in after 45 minutes. No joy this time and an hour that now needs to be worked back for nothing.
ReplyDeleteIf primo events don’t have the technology to cope with high demand then they shouldn’t be handling entries. Simple as that.
have to do some work here. pure rubbish, not goingto bother anymore
ReplyDelete@dequarefella LOL 'Could everyone stop for just one minute so I can register? Then ye can go back to it'
ReplyDeleteYou win the internet today!
At this rate posting in the entry will be quicker!!
ReplyDeleteSupply and demand craze happened in Ballycotten towards the end as well. I remember last year the same thing happened, if its anything like last year entries in my club were plentiful to swap when people realised they had to train over the winter months. Always a rush for things like this because people don't want to be left out.
ReplyDeleteWaiting list available now
ReplyDeleteA ballot system now!!
ReplyDeleteSo it's going to be a ballot now! Have to join the waiting list to enter and will be contacted on Monday if you're successful. :-/
ReplyDeleteUpdate of a ballot, that is a complete cop out to the fact that they could not get their act together to get the online entries correct. Completely unfair!
ReplyDeleteCan they not sort the entries by date/time............is that too much to ask. Clearly yes.
ReplyDeleteA shambles! Let's hope that the race organizers review this morning's fiasco when it comes to future events.
ReplyDeleteWhy don't the runners that completed the west Waterford summer series get automatic entry to this as a priority and it would encourage more people to run more of the summer series.
ReplyDeleteA ballot is a complete joke. I took an hour off work today to register for the race and now to be told I'm going into a ballot. This is unreal. Surely their is a better system out their.
ReplyDeleteObviously the fairest way to do it is to treat the people who spent an hour trying to register this morning the same way as a person who signs up for the waiting list on Friday afternoon.
ReplyDeleteI would imagine they will go through the email requests sequentially and send requests out on first come first served basis. Looks like they had to revert to plan B in a hurry when they couldn't get things working. Who'd be a race organiser!
DeleteUpgrade the server Primoevents...simples!!
ReplyDeleteIt's literally a lottery now whether we get into the race. Not good enough for those of us who have been travelling to Dungarvan every year since it was part of the Munster Classic Series.
ReplyDeleteI also presume that by "ballot" they mean "lottery" but didn't want to use the word. A ballot is a vote. We're not voting for anything by entering their lottery.
ReplyDeleteSee my earlier "comment" regarding last minute "plan B" being put in place. They had to do something. Hard to appease the masses.
DeleteTrim 10 mile road race on the same day !! Ballot my eyeball!!! WWAC need to get rid of primo, this has happened for 2 years running!!!
ReplyDeleteYes it's far from ideal and disappointing that it was not possible to register but I think a bit of perspective is needed here.
ReplyDelete99.9% of the time primo event servers can handle the site traffic, it's not often than an event generates this volume of traffic at the one time. To handle this primo events would need to investigate heavily in additional infrastructure that would be barely used most of the time. No doubt this cost would be passed on to the race organisers and as a result onto the runner.
I'd also remind people of the following line from statement announcing that the Ballycotton 10 was ending.
"Also, some participants today are more demanding than in the past and it goes without saying that social media now plays a major role in those demands"
The organisers of these fantastic events do so in there spare time on a a very limited budget. It's worth keeping that in mind before going online and criticising them.
They wouldn't need to invest heavily at all. For example, AWS would allow them to have scalable cloud servers that would have had the additional capacity on tap for them.
Deletebring ballycotton 10 back and take the pressure off....
ReplyDeleteFor the future. I'm wondering could the organisers do something similar to Ballycotton? I.E. Take club entries by post from the AAI registered clubs? Then any leftover spaces could be made available online.
ReplyDeleteIf anything, priority should probably be given to the runners that take part in the West Waterford Summer Series.
ReplyDeleteThe big problem though is trying to give preferential treatment to any group when there are 3000 entries. It's a lot of extra work.
Have race numbers been allocated ?
ReplyDeleteEmails were sent out Friday. If you're still waiting it'll probably be Tuesday before they release the unclaimed.
Deleteany sign of entries coming today?
ReplyDeleteany sign of entries haven't heard anything back yet is there a delay??
ReplyDelete